FAQ

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FAQ

Frequently Asked Questions (FAQ)

 

Q1: What is a window well enclosure, and why do I need one?

 

A1: A window well enclosure is a protective covering designed for basement window wells. It serves multiple purposes, including preventing water ingress, enhancing security, allowing natural light into the basement, and improving overall aesthetics. It’s a valuable addition to your home for safety, functionality, and visual appeal.

 

Q2: Are window well enclosures customizable to fit my specific window well dimensions?

 

A2: Yes, our window well enclosures are highly customizable. We offer a range of sizes, shapes, and materials to ensure a perfect fit for your specific window well dimensions. Customization options allow you to choose the enclosure that best complements your home’s exterior. customers can also choose or select different materials/options available at our website i.e. plexiglass thickness available from 4.5mm to 9.5mm. Similarly, enclosure frames are available in two options (a) Pressure Treated wood (Exterior use with double coated painted) OR metal square or rectangle tubing. Price may vary with different material and sizes as well as customization options and installation complexity.

 

Q3: Will the installation of window well enclosures affect the ventilation in my basement?

 

A3: YES/No, our window well enclosures are designed to maintain proper ventilation while providing protection. They feature ventilation options to ensure fresh air circulation, preventing a stuffy or enclosed feel in your basement.

 

Q4: How do window well enclosures enhance safety?

 

A4: Window well enclosures act as safety barriers, preventing accidental falls into the window well. This is particularly beneficial for households with children or pets. The covers are sturdy and secure, adding an extra layer of protection to your basement windows.

 

Q5: Can I still get natural light in my basement with window well enclosures?

 

A5: Absolutely. Our window well enclosures are crafted from materials that allow natural light to penetrate while keeping out debris and water. This ensures a well-lit basement without compromising on protection.

 

Q6: Are your window well enclosures durable and weather-resistant?

 

A6: Yes, our window well enclosures are made from high-quality, weather-resistant materials such as polycarbonate, aluminum, or steel. They are built to withstand the elements, ensuring long-lasting durability and protection for your basement windows.

 

Q7: Do you provide installation services, or can I install the window well enclosures myself?

 

A7: We offer professional installation services to ensure the proper and secure installation of your window well enclosures. Our experienced team will ensure a seamless fit and optimal functionality. However, if you prefer a DIY approach, we provide detailed installation instructions for your convenience.  Standard installation is included in the price for GTA customers with in 50 KM from Mississauga location. Extra charges may apply based on distance beyond 50 km distance.

 

Q8: Do window well enclosures require maintenance?

 

A8: Window well enclosures are designed to minimize maintenance requirements. They act as a barrier, preventing leaves, debris, and pests from entering the window well, reducing the need for frequent cleaning. Occasional cleaning is recommended to maintain optimal functionality.

 

Q9: Can I choose a window well enclosure that matches the aesthetics of my home?

 

A9: Yes, we offer a variety of styles and materials to match the aesthetic of your home. From transparent plexiglass covers to decorative grates, you can choose an enclosure that seamlessly blends with your home’s exterior.

 

Q10: How do I get a quote for window well enclosures for my home?

 

A10: Getting a quote is easy. Simply contact our team through 437-365-4585 or info@HouseShield.ca and we’ll be happy to discuss your requirements, provide information, and offer a customized quote based on your specific needs and preferences.

 

Q11: Are your products available only in standard sizes OR Customization option is available?

 

A11: Most of our products are designed for standard-size windows, but we also do customization according to customer needs and requirements.

 

Q12: Are your designed Window Well Enclosures and Window Well Covers are available in retail store?

A12: NO: Our products are not available through retails store because our products are mostly customized but in near future our products with standard size and features would be available in local retail stores.

 

Q13: Do you ship your product?

 

A13: Currently we only ship inside Canada but we will start shipping to US customers in near future.  There would be a shipping cost that will depends on various factors like express or standard shipping, total weight, size/ dimensions as well as destination. Shipping cost is calculated at the time of order confirmation.

Do you still have any questions in your mind please feel free to contact us by calling 437-365-4585 or email us at info@HouseShield.ca, we love questions and feedback from our customers.

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